Shipping policy
Last updated: June 1, 2025
We are committed to delivering your ease. order as quickly and safely as possible.
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.
Shipping Rates & Delivery
United States:
- Standard Shipping via USPS — 3-5 business days
- Free shipping on all 2 Pair (Duo) orders
- Flat rate shipping on single pair orders
Shipment Confirmation & Tracking
You will receive a shipping confirmation email with your tracking number once your order ships. The tracking number will be active within 24 hours.
Secured USPS Shipping
All orders ship via USPS with tracking and are insured against loss or damage. If your package is lost or arrives damaged, contact us immediately at support@try-ease.com.
International Shipping
We currently ship to the United States only.
Damaged Orders
ease. is not liable for products damaged or lost during shipping. If your order arrived damaged, please contact the shipment carrier to file a claim and save all packaging materials. You may also contact us at support@try-ease.com for assistance.
Contact
Branka Braun
Finkenweg 14, Habichtswald-Ehlen, Germany
Email: support@try-ease.com
Phone: Available upon request